The following definitions and rules of interpretation apply in this agreement.
Any words following the terms including, include, in particular, for exampleor any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. Commencement and duration This agreement shall commence on the Commencement Date and shall continue for a period of a minimum of one month unless terminated earlier in accordance with clause 18 (Termination), until the customer gives to the provider 30 days’ written notice to terminate. Appointment of the Provider The Customer shall appoint the Provider, and the Provider shall provide the Services to the Customer pursuant to the terms and conditions of this agreement. Provider’s general obligations The Provider shall provide storage facilities to the Customer ( “the Services”) provide such reasonable co-operation and information in relation to the Services as the Customer may reasonably require. subject to clause 3, clause 9.4, clause 12.4 and do nothing to prejudice the Customer’s title or rights to the Goods; obtain, maintain and comply with all Consents; allocate sufficient resources to enable it to provide the Services in accordance with the terms of this agreement; appoint a manager for the Services. That person shall have the authority to contractually bind the Provider on matters relating to the Services (including by signing Change Control Notes); Customer’s obligations Before Delivery of Goods the Customer shall ensure that none of the goods shall constitute Waste ,Hazardous or Dangerous Goods or any Illegal Substances. Provider’s warranty The Provider warrants on an ongoing basis that it has the right to use the Facility for the purpose of storing the Goods. Customer’s warranties The Customer warrants on an ongoing basis that: it has supplied to the Provider all material information relating to its requirements for the Services which has been reasonably requested by the Provider; it is either the owner of the Goods, or is authorised by the owner to store the Goods at the Facility on the terms of this agreement, and there are no restrictions on its right to store the Goods at the Facility on the terms of this agreement; none of the Goods will constitute Waste or will be of a type that are or may become poisonous, corrosive, flammable, volatile, explosive or radioactive (Dangerous Goods). Facility The Provider shall provide transportation of the customers goods to a Facility. The Customer, or its agents and representatives may not access the Facility at any time for the purpose of delivering, inspecting and removing the Goods. Removal of goods is only available via our website, and drop off service to a confirmed UK address. Handling of Goods The Provider shall: store the Goods in its possession separately from all other items held by the Provider so that they remain readily identifiable as the Customer’s property; Removal of Goods the Customer, or its agents and representatives, may use our website to request a drop off of their goods via our drop off service. the Provider may at any time by notice to the Customer by email or phone require the removal of perishable Goods within two days. If the Customer fails to remove any of the Goods as required by clause 2(b) the Provider shall be entitled to sell or otherwise dispose of all or some of the Goods which have not been removed by the end of the two-day period referred to in clause 9.2(b), as agent of the Customer and at the Customer’s expense and risk, and shall remit the proceeds of sale or disposal of such Goods to the Customer after deduction of all amounts due to the Provider from the Customer and the expenses incurred by the Provider for the sale or disposal of the Goods. The Provider shall not be liable for the price obtained for the sale or disposal of the Goods. The Provider may at the Customer’s expense, remove or, if it thinks fit, destroy any Goods which in its reasonable opinion are or have become Dangerous Goods. Save in cases of emergency, the Provider shall not exercise this right without first giving the Customer a reasonable opportunity to inspect the Goods in question and, if the Customer so elects, to ask for them to be removed. Compliance with laws and policies In performing its obligations under this agreement, the Provider shall comply with: the Applicable Laws and the Provider will inform the Customer as soon as it becomes aware of any changes in those Applicable Laws; and the Mandatory Policies. Changes to the Services required as a result of changes to the Applicable Laws or the Mandatory Policies or the conditions of any Consents shall be agreed via the Change Control Procedure. Charges In consideration of the provision of the Services by the Provider, the Customer shall pay the Charges. If the Customer transfers title or agrees to transfer title to any of the Goods while such Goods are in the Facility, the Customer shall continue to be responsible for payment of the Charges until the Goods are removed from the Facility. All Charges are stated exclusive of VAT which shall be paid by the Customer at the rate and from time to time in the manner prescribed by law. The Provider may increase the Charges on providing 30 days’ notice of the same to the Customer Invoicing and payment The Provider shall invoice the Customer by weekly in advance The Customer shall pay each undisputed invoice submitted to it by the Provider upon receipt to a bank account nominated in writing by the Provider from time to time, or via credit card processing as per the sign up details provided. The Provider shall have a general and particular lien on the Goods in its possession as security for payment of all sums claimed by the Provider from the Customer. The Charges shall continue to accrue on any Goods detained under lien. If an invoice for the Charges is not paid in full on its due date for payment, the Provider may, without prejudice to its other rights and remedies, give notice in writing to the Customer of its intention to sell or otherwise dispose of some or all of the Goods in its possession if the amount outstanding is not paid in full within 7 days. If the amount due is not paid by the expiry of such period, the Provider may sell or otherwise dispose of some or all of the Goods in its possession, as agent of the Customer and at the Customer’s expense and risk, and shall remit the proceeds of sale or disposal of such Goods to the Customer after deduction of all amounts due to the Provider and the expenses incurred by the Provider for the sale or disposal of the Goods. The Provider shall not be liable for the price obtained for the sale or disposal of the Goods. Where the Goods are liable to perish or deteriorate, the Provider’s right to sell or otherwise dispose of the Goods in clause 4 shall arise immediately upon any sum becoming due subject only to the Provider taking all reasonable steps to notify the Customer of its intention to sell or otherwise dispose of the Goods before doing so. If the Customer fails to make any payment due under this agreement by the due date for payment, then, they shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause will accrue each day at 5% a year above the Bank of England’s base rate from time to time, but at 5% a year for any period when that base rate is below 0%. Risk and damage to the Goods The Goods will at all times be stored at the Customer’s own risk. Insurance It is the Customer’s own responsibility to keep the said goods insured at all times. Customer’s indemnities Subject to the Provider fulfilling all the conditions in this clause 16, the Customer shall indemnify the Provider against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by the Provider arising out of or in connection with: any claim made against the Provider in respect of damage to property, death or personal injury arising out of or in connection with the storage or handling of any Goods which are Waste or Dangerous Goods; any claim made against the Provider for interference with the rights of a third party arising out of or in connection with the storage or handling of any of the Goods. The Customer’s liability under the indemnity in clause 1 is conditional on the Provider discharging the following obligations. If any third party makes a claim, or notifies an intention to make a claim, against the Provider that may reasonably be considered likely to give rise to a liability under this indemnity (Claim), the Provider shall: as soon as reasonably practicable, give written notice of the Claim to the Customer, specifying the nature of the Claim in reasonable detail; not make any admission of liability, agreement or compromise in relation to the Claim without the prior written consent of the Customer; give the Customer and its professional advisers access at reasonable times (on reasonable prior notice) to its premises and its officers, directors, employees, agents, representatives or advisers, and to any relevant assets, accounts, documents and records within the power or control of the Provider, to enable the Customer and its professional advisers to examine them and to take copies (at the Customer’s expense to assess the Claim); and be deemed to have given the Customer sole authority to avoid, dispute, compromise or defend the Claim. Nothing in this clause 16 shall restrict or limit the Provider’s general obligation at law to mitigate a loss it may suffer or incur as a result of an event that may give rise to a claim under this indemnity. Data protection The following definitions apply in this clause 17: Controller, Processor, Data Subject, Personal Data, Personal Data Breach, processing and appropriate technical and organisational measures: as defined in the Data Protection Legislation. Data Protection Legislation: all applicable data protection and privacy legislation in force from time to time in the UK including the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR); the Data Protection Act 2018 (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and the guidance and codes of practice issued by the Information Commissioner or other relevant regulatory authority and applicable to a party. Domestic Law: the law of the United Kingdom or a part of the United Kingdom. Both parties will comply with all applicable requirements of the Data Protection Legislation. This clause 17 is in addition to, and does not relieve, remove or replace, a party’s obligations or rights under the Data Protection Legislation. The parties acknowledge that for the purposes of the Data Protection Legislation, the Customer is the Controller and the Provider is the Processor. sets out the scope, nature and purpose Without prejudice to the generality of clause 2, the Customer will ensure that it has all necessary appropriate consents and notices in place to enable lawful transfer of the Personal Data to the Provider for the duration and purposes of this agreement. Without prejudice to the generality of clause 2, the Provider shall, in relation to any Personal Data processed in connection with the performance by the Provider of its obligations under this agreement: process that Personal Data only on the documented written instructions of the Customer unless the Provider is required by Domestic Law to otherwise process that Personal Data. Where the Provider is relying on Domestic Law as the basis for processing Personal Data, the Provider shall promptly notify the Customer of this before performing the processing required by the Domestic Law unless the Domestic Law prohibits the Provider from so notifying the Customer; ensure that it has in place appropriate technical and organisational measures, reviewed and approved by the Customer, to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it); ensure that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential; and not transfer any Personal Data outside of the UK unless the prior written consent of the Customer has been obtained and the following conditions are fulfilled: the Customer or the Provider has provided appropriate safeguards in relation to the transfer; the Data Subject has enforceable rights and effective legal remedies; the Provider complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred; and the Provider complies with reasonable instructions notified to it in advance by the Customer with respect to the processing of the Personal Data; assist the Customer, at the Customer’s cost, in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators; notify the Customer without undue delay on becoming aware of a Personal Data Breach; at the written direction of the Customer, delete or return Personal Data and copies thereof to the Customer on termination of the agreement unless required by Domestic Law to store the Personal Data; and maintain complete and accurate records and information to demonstrate its compliance with this clause 17 The Customer does not consent to the Provider appointing any third party processor of Personal Data under this agreement. as a third-party processor of Personal Data under this agreement. The Provider confirms that it has entered or (as the case may be) will enter with the third-party processor into a written agreement incorporating terms which are substantially similar to those set out in this clause 17]and in either case which the Provider unndertakes reflect and will continue to reflect the requirements of the Data Protection Legislation. As between the Customer and the Provider, the Provider shall remain fully liable for all acts or omissions of any third-party processor appointed by it pursuant to this clause 6. Either party may, at any time on not less than 30 days’ notice, revise this clause 17 by replacing it with any applicable controller to processor standard clauses or similar terms adopted by the Information Commissioner or forming part of an applicable certification scheme (which shall apply when replaced by attachment to this agreement). Termination The Customer may terminate this agreement upon providing 30 days written notice to the Supplier Either party may terminate this agreement if the other party commits a material breach of any term of this agreement which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 7 days after being notified in writing to do so; the other party repeatedly breaches any of the terms of this agreement in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of this agreement; the other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company or limited liability partnership) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 (IA 1986) as if the words “it is proved to the satisfaction of the court” did not appear in sections 123(1)(e) or 123(2) of the IA 1986; the other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with any of its creditors other than (being a company) for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party; the other party applies to court for, or obtains, a moratorium under Part A1 of the Insolvency Act 1986; a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of that other party (being a company) [other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party; an application is made to court, or an order is made, for the appointment of an administrator, or a notice of intention to appoint an administrator is given or an administrator is appointed, over the other party (being a company); the holder of a qualifying floating charge over the assets of that other party (being a company) has become entitled to appoint or has appointed an administrative receiver; a person becomes entitled to appoint a receiver over all or any of the assets of the other party or a receiver is appointed over all or any of the assets of the other party; a creditor or encumbrancer of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of the other party’s assets and such attachment or process is not discharged within 14 days; any event occurs, or proceeding is taken, with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 2(c) to clause 18.2(j) (inclusive); the other party suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of its business; the other party’s financial position deteriorates so far as to reasonably justify the opinion that its ability to give effect to the terms of this agreement is in jeopardy; or there is a change of Control of the other party. For the purposes of clause 2(a), material breach means a breach (including an anticipatory breach) that is has a serious effect on the benefit which the terminating party would otherwise derive from: a substantial portion of this agreement; or any of the obligations set out in clause 7, over the term of this agreement . In deciding whether any breach is material no regard shall be had to whether it occurs by some accident, mishap, mistake or misunderstanding. Without affecting any other right or remedy available to it, the Provider may terminate this agreement with immediate effect by giving written notice to the Customer if: the Customer fails to pay any amount due under the agreement on the due date for payment and remains in default not less than 7 days after being notified in writing to make such payment; or any warranty given by the Customer in clause 7 (Customer’s warranties) is found to be untrue or misleading in any material respect Consequences of termination and survival If this agreement is terminated for any reason, the Customer shall be obliged to collect and remove all items placed in storage with the Provider within 24 hours. Should the Customer fail to do so the Provider will be at liberty to dispose of the same at its own discretion and the Customer will be responsible for all reasonable costs connected thereto. Dispute resolution procedure If a dispute arises out of or in connection with this agreement or the performance, validity or enforceability of it (Dispute), then the parties shall follow the procedure set out in this clause: either party shall give to the other written notice of the Dispute, setting out its nature and full particulars (Dispute Notice), together with relevant supporting documents. On service of the Dispute Notice, the Manager of each of the parties shall attempt in good faith to resolve the Dispute; if the manager of the Customer and manager of the Provider are for any reason unable to resolve the Dispute within 14 days of it being referred to them, the parties agree to enter into mediation in good faith to settle the Dispute in accordance with the CEDR Model Mediation Procedure. Unless otherwise agreed between the parties within 14 days of service of the Dispute Notice, the mediator shall be nominated by CEDR. To initiate the mediation, a party must serve notice in writing (ADR notice) to the other party to the Dispute, referring the dispute to mediation. Unless otherwise agreed between the parties, the mediation will start not later than 14 days after the date of the ADR notice. The commencement of mediation shall not prevent the parties commencing or continuing court proceedings in relation to the Dispute under clause 12 (Jurisdiction), which clause shall apply at all times. If the Dispute is not resolved within 14 days after service of the ADR notice, or either party fails to participate or ceases to participate in the mediation before the expiry of that 14 day period, or the mediation terminates before the expiry of that 14 day period, the Dispute shall be finally resolved by the courts of England and Wales in accordance with clause 12 (Jurisdiction) in this agreement. Confidentiality Each party undertakes it shall not at any time disclose to any person any Confidential Information, except as permitted by clause 2. Each party may disclose the other party’s Confidential Information: to its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with this agreement. Each party shall ensure that its employees, officers, representatives, contractors, subcontractors or advisers to whom it discloses the other party’s Confidential Information comply with this clause 21; and as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority. Neither party shall use the other party’s Confidential Information for any purpose other than to exercise its rights and perform its obligations under or in connection with this agreement. Force majeure Force Majeure Event means any circumstance not within a party’s reasonable control including: acts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic; terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; nuclear, chemical or biological contamination or sonic boom; any law or any action taken by a government or public authority, including imposing an export or import restriction, quota or prohibition[, or failing to grant a necessary licence or consent]; collapse of buildings, fire, explosion or accident; and any labour or trade dispute, strikes, industrial action or lockouts (other than in each case by the party seeking to rely on this clause, or companies in the same Group as that party); non-performance by suppliers or subcontractors (other than by companies in the same Group as the party seeking to rely on this clause); and interruption or failure of utility service. Provided it has complied with clause 4, if a party is prevented, hindered or delayed in or from performing any of its obligations under this agreement by a Force Majeure Event (Affected Party), the Affected Party shall not be in breach of this agreement or otherwise liable for any such failure or delay in the performance of such obligations. The time for performance of such obligations shall be extended accordingly. The corresponding obligations of the other party will be suspended, and its time for performance of such obligations extended, to the same extent as those of the Affected Party. The Affected Party shall: as soon as reasonably practicable after the start of the Force Majeure Event and no later than 7 days from its start, notify the other party in writing of the Force Majeure Event, the date on which it started, its likely or potential duration, and the effect of the Force Majeure Event on its ability to perform any of its obligations under the agreement; and use all reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations. The Provider cannot claim relief if the Force Majeure Event is one where a reasonable service provider should have foreseen and provided for the cause in question, or if it is attributable to a failure by the Provider to comply with the provisions of the Disaster Recovery and Business Continuity Plan (unless such failure is also due to a Force Majeure Event affecting the operation of the Disaster Recovery and Business Continuity Plan). If the Force Majeure Event prevents, hinders or delays the Provider’s performance of its obligations for a continuous period of more than 2, the Customer may terminate this agreement by giving 1weeks’ written notice to the Provider.
No variation of this agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
Neither party shall assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under this agreement.
If there is an inconsistency between any of the provisions in the main body of this agreement and the Schedules, the provisions in the main body of this agreement shall prevail.
This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.
Any damage to any box or contents is entirely at the customers expenses. We the company accept no liability for any loss howsoever caused.